Support » Troubleshooting » Lights not coming on at all?

Lights not coming on at all?

  • If the lights are connected to a switch, ensure the switch is on
  • Check to see if a breaker flipped, if so, reactivate the breaker
  • If the Gemstone Lights Hub App confirms an online connection and the lights still remain off, contact your dealer for a Support Technician to visit
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