Support » Troubleshooting » Issues with the ‘New Patterns 2021’ Folder

Issues with the ‘New Patterns 2021’ Folder

A folder called ‘New Patterns 2021’ was added in the Downloads section.

To use the patterns in this folder your app must be up to date.

If your app is not up to date, when you go into the folder:

  • On iOS the patterns will appear as static
  • On Android the app may crash

If you are on iOS and downloaded the folder before updating your app, perform the following:

  1. Ensure the app is up to date by visiting the App Store
  2. Launch the app, and go into a controller
  3. Long press on the ‘New 2021’ folder and press delete.
  4. Go to the downloads.
  5. Swipe left on the folder.
  6. Press Remove File.
  7. Finally, press Install.
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