Issues with firmware updates are most often fixed by power cycling the controller. It may also indicate a poor controller Wi-Fi connection.

Have access to your control box?

1. Turn off power to the control box (or unplug) for 15 seconds
2. Turn power back on
3. Wait 30 seconds.
4. Re-attempt the update

Don’t have access to your control box?

1. Connect to your controller via Bluetooth
2. Perform a controller restart (Settings>Controller Restart)
3. Wait 30 seconds
4. Re-attempt the update