GEMSTONE LIGHTS HELP CENTER Search Register for your Product Warranty Getting started How do I connect with Google Home? How to Connect Hub Controller to WIFI How do I create a group (control multiple HUB Controllers at once) How do I share a Device? How to connect using Advanced Sync Mode How to connect with WIFI Sync Mode See More APP TRAINING How to add a member to your account How do I connect with Amazon Alexa? How to create a group How do I download patterns? How to share a device Where are the preset/downloads located? See More HUB CONTROLLER Can I control my lights from anywhere? What if my power goes out? Why won’t my lights won’t come on at all? Why do I get Network Error? Can more than one person connect using bluetooth? Can more than one person connect using LTE/ Cloud at the same time? See More CREATE PATTERNS How do I create a custom architectural pattern? How do I create a Halloween pattern? How do I create 4th of July patterns? How do I create Valentines day patterns? How do I create St. Patricks Day patterns? How to create your favorite sports team pattern See More INSTALLATION OTHER My lights are showing blue, help Need On Site Service Help? JOIN THOUSANDS OF HAPPY CUSTOMERS GET A FREE QUOTE !