GEMSTONE LIGHTS HELP CENTER

Find Articles by Category

Browse tips and tricks for getting connected, using the app, sharing, connecting other devices, and troubleshooting for your Gemstone Lights products.

Getting Connected

Transfer Lights To a New Homeowner

Download the Gemstone Lights Hub App

Connect Hub Controller to WiFi

Change the Name of the Hub Controller

Connect Opal to WiFi

Using the app

Color Selector & Favorites

Using The Color Selector & Favorites

Where to Find Warm White

Folders & Patterns

Add Patterns to FAVS

Create a Pattern

Delete a Pattern

Create a Folder

Change a Folder Name

Duplicate, Copy, or Move a Pattern

Download Patterns and Presets

Custom Architectural Patterns

Create a Custom Architectural Pattern

Delete a Custom Architectural Pattern

Duplicate a Custom Architectural Pattern

Timers

How Do I Reset My Timers?

Create a Timer

Create a Sunset & Sunrise Timer

How do I set my Home Location?

Can timers overlap?

Weekly and Yearly Timer Priority

Pattern Examples

How to Create a 4th of July Pattern

How to Create a Canada Day Pattern

advanced features

Sharing

Connecting Other Devices

Connect to Google Home

Connect to Amazon Alexa

Troubleshooting

Issues with New Folders (New 2021, Halloween Movies, Demos)

How do I reset my password?

App is stuck on a black or white screen? (Android)

Peer removed pairing information

Timer issue after daylight saving time

AT+PIN=N Bluetooth Pairing Request

Sunrise or sunset timer comes on at the wrong time

Lights are Blue?

Fix a Network Error

Firmware won’t update?

JOIN THOUSANDS OF HAPPY CUSTOMERS
GET A FREE QUOTE !

GEMSTONE LIGHTS HELP CENTER

Find Articles by Category

Getting Connected

Using the app

Color Selector & Favorites

Folders & Patterns

Custom Architectural Patterns

Timers

Pattern Examples

advanced features

Sharing

Connecting Other Devices

Troubleshooting

JOIN THOUSANDS OF HAPPY CUSTOMERS GET A FREE QUOTE !

JOIN THOUSANDS OF HAPPY CUSTOMERS
GET A FREE QUOTE !