GEMSTONE LIGHTS HELP CENTER

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Browse tips and tricks for getting connected, using the app, sharing, connecting other devices, and troubleshooting for your Gemstone Lights products.

Getting Connected

Transfer Lights To a New Homeowner

Download the Gemstone Lights Hub App

Connect Hub Controller to WiFi

Change the Name of the Hub Controller

Connect Opal to WiFi

Using the app

Color Selector & Favorites

Using The Color Selector & Favorites

Where to Find Warm White

Folders & Patterns

Add Patterns to FAVS

Create a Pattern

Delete a Pattern

Download Patterns and Presets

Create a Folder

Change a Folder Name

Duplicate, Copy, or Move a Pattern

Custom Architectural Patterns

Create a Custom Architectural Pattern

Delete a Custom Architectural Pattern

Duplicate a Custom Architectural Pattern

Timers

How Do I Reset My Timers?

Create a Timer

Create a Sunset & Sunrise Timer

How do I set my Home Location?

Can timers overlap?

Weekly and Yearly Timer Priority

Pattern Examples

How to Create a 4th of July Pattern

How to Create a Canada Day Pattern

advanced features

Sharing

Connecting Other Devices

Connect to Google Home

Connect to Amazon Alexa

Troubleshooting

Lights are Blue?

Fix a Network Error

Firmware won’t update?

Issues with New Folders (New 2021, Halloween Movies, Demos)

How do I reset my password?

App is stuck on a black or white screen? (Android)

Peer removed pairing information

Timer issue after daylight saving time

Bluetooth Pairing Request AT+PIN=N

Sunrise or sunset timer comes on at the wrong time

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GEMSTONE LIGHTS HELP CENTER

Find Articles by Category

Getting Connected

Using the app

Color Selector & Favorites

Folders & Patterns

Custom Architectural Patterns

Timers

Pattern Examples

advanced features

Sharing

Connecting Other Devices

Troubleshooting

JOIN THOUSANDS OF HAPPY CUSTOMERS GET A FREE QUOTE !

JOIN THOUSANDS OF HAPPY CUSTOMERS
GET A FREE QUOTE !