Yes, all cables and lights in the Gemstone Lights Track Lighting system are UV rated, allowing the system to work as efficiently as the day you bought it, throughout the lifetime of the lights. Find more information about Gemstone Lights Track Lighting
Yes, each component of the Gemstone Lights Track Lighting system is protected using surge protectors. This will protect your investment in the event of a power surge in your area. Find your local dealer.
The Gemstone Lights Track Lighting system uses the most cutting-edge LED technology available, allowing for a life expectancy of 50,000 hours. With average usage being 6 hours a day, the system is rated to last around 23 years!
The short answer is no. The heart of the Gemstone Lights system remains the same throughout although we do offer many different types of tracks to accommodate different homes. Find a local dealer near you!
In the unlikely event a light goes out in the Gemstone Lights Track Lighting system a replacement is quick and simple and covered under our 5-year product warranty! Do you need a bulb replaced? Submit a service request.
The lights in the Gemstone Lights track lighting system are individually connected for simple installation, repair, and replacement. Along with being UV protected, our connections are a threaded compression fit design to achieve a water-tight seal. Our fittings have proven to significantly improve the integrity of the connection and to last much longer than crimping or soldering.
The average size home (with 117 linear feet of roofline) will require 150 Gemstone Lights. At maximum capacity, the Gemstone Lights Track Lighting LED lights pull 1 watt/bulb. Therefore, if you were to run the track lighting system for an average of 6 hours per day, it would cost: $4.34 per month, or $52.80 per year. Interested in learning more read the whole blog on WHAT’S THE COST OF RUNNING GEMSTONE LIGHTS TRACK LIGHTING SYSTEM?
Yes. The Gemstone Lights Track Lighting system was built with extreme weather conditions in mind. Being a Canadian owned company we understand harsh weather climates and as such, built our system to work in the extreme rain, snow, and sun.
Yes, we install on both wood and aluminum trim. Your Authorized Dealer will determine which type of track best suits your home. If you have any questions about the track chosen, your Authorized Dealer will be happy to help.
The installation of the Gemstone Lights Control Box will depend on three things; proximity to an electrical outlet, path to the first light of the system, and keeping it hidden. More often than not, the Control Box is installed on the side of the home near a roofline, or in the attic of the garage.
No, the Gemstone Lights Control Box can be plugged into any regular outlet and does not require a separate electrical outlet. Allowing you to have ample power to make your home the most beautiful on the street.
The Gemstone Lights Track Lighting system was designed to only be seen when you want it to be. It perfectly blends into your home and is hardly visible when the lights are not on. We welcome you to visit our image gallery for visual examples.
The Gemstone Lights Track System generally works around the rain gutters. We snap the custom aluminum track into the soffit and fascia which is almost always below the gutters. In the event there is no soffit or facia below the gutters, Gemstone Lights can fabricate custom tracks to fit nicely on your rain gutters without compromising the utility.
The way in which the Gemstone Lights Track Lighting system will hang, depends on the specific depth of your home's soffit and fascia. We will create a low-profile look that blends perfectly into your home.
No, we do not offer a DIY solution for the Gemstone Lights Track Lighting System. We have a large network of Authorized Dealers across North America who are available to install our system for you. See if we have an authorized dealer in your area.
Yes, you can control your Gemstone Lights Opal on and off using a light switch. Check out this article to learn more. However, many users prefer to set timers using the Gemstone Hub app, or to control the Opal using Google Home or Amazon Alexa. Find your local dealer to learn more.
There is no monthly cost associated with the Gemstone Lights HUB app. We understand the value in delivering a long-lasting, low-maintenance system that will cost you little to nothing after your initial investment.
Yes, utilizing the power of the cloud you can have full control of your Gemstone Lights products wherever you are - be it on the other side of the world or simply a few minutes from home. As long as you have internet access, you will be able to control your Gemstone Lights system.
Gemstone Lights offer a 5-year product warranty. Each Authorized Dealer operates its own business and will offer its own labor warranty.
Our lights are graded for 50,000 hours. Any Gemstone Lights registered product or component within the system that fails or has defects within the warranty period will be covered under the 5-year product warranty and will be fixed or replaced. Any parts service work needed outside of the labor warranty period will be subject to the fees associated with the Authorized Dealers' specific warranty program.
Yes, Gemstone Lights are CSA & ETL certified in the USA and Canada.As a consumer, you should make sure that the product you are purchasing is indeed certified. You will see our ETL stamp of approval on all Gemstone Lights products.
Gemstone Lights was designed, developed, and founded in Calgary Alberta, Canada. Almost all of our products are built and assembled out of our Calgary Head Office and manufacturing facility. Some parts, such as our LED lights, are sourced from our exclusive Gemstone Lights manufacturer in China. Gemstone Lights products are distributed to, and installed by, our Authorized Dealers, throughout North America. Find an Authorized Dealer near you today.
Gemstone Lights was founded in 2016 by Tate Leavitt, CEO. Sick of hanging his own Christmas lights, and unable to find a high-quality permanent outdoor lighting system on the market, he got to work on creating his own! Alongside his family in his home garage, Tate created what we refer to today as “Gemstone Lights 1.0” - a high quality permanent outdoor lighting system that was sleek, professional, blended into the home, and was able to withstand the harsh winters of Calgary, Alberta.Since its actualization in 2016, Gemstone Lights has grown from a solo operation from the inside of Tate’s garage to being offered in over 220 markets across North America. Today, Gemstone Lights continues to grow rapidly and is extremely committed to making high quality outdoor and indoor LED lighting solutions available to everyone.